Magazine | Issue 1 2024 lockdowns, further restricting freight capacity and causing shipping costs to rise. › The conflict between Russia and Ukraine intensified supply chain challenges in specific sectors by restricting deliveries of metals, food, chemicals, and other raw materials. › The increasing popularity of electric cars is also affecting the availability of components, as these vehicles require considerably more electronic components than those with combustion engines. The consequences were uncertain and unreliable delivery times and a price increase of over 400%. We were forced to obtain components via new channels, which – in addition to astronomical prices – also introduced a quality risk, resulting in additional quality assurance tests having to be performed for every delivery. A sustainable approach to the shortage It was clear to us from the beginning that we had to meet this challenge with a long-term approach that would also deliver quick solutions, fulfill our customers’ requirements, and guarantee consistent quality. To meet these high demands, we established an interdisciplinary Shortfall Panel. The panel aimed to monitor the situation, make decisions about specific critical orders and tenders, enable additional delivery time optimization, and ensure prompt and seamless communication with our customers and sales partners. Goals: reduce delivery times and ensure quality The Shortfall Panel’s objective was clear: keeping delivery times as short «It was clear that we needed quick yet reliable solutions, and they would only be possible with a high level of investment.» Johannes Malin, Shortfall-Panel Lead, OMICRON 27
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